Public Safety
Building Safer Communities With Human-Centered, Data-Driven Strategies
Public safety is evolving beyond enforcement—it’s about building trust, resilience, and security between communities and the governments that serve them. At UrbanSense, we partner with public safety agencies, civic leaders, and municipalities to rethink how safety is delivered and experienced. From optimizing emergency response systems to improving community engagement and data transparency, we help design smarter, more connected, and inclusive safety strategies.
OUR APPROACH
How we help
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We develop inclusive outreach and feedback strategies to bring communities into the conversation around safety. Through workshops, interviews, and data-informed storytelling, we help agencies build public trust, improve responsiveness, and ensure initiatives are aligned with real community needs.
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We deliver actionable policy recommendations to support fair enforcement, alternative response models, and cross-agency collaboration. Our team conducts research to assess public safety practices, identify disparities, and explore alternatives rooted in equity and accountability.
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We lead complex safety initiatives from strategy to execution—whether launching pilot programs, implementing new technologies, or managing interagency collaborations. Our structured, transparent process ensures timely, measurable impact.
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Develop forward-looking public safety strategies that are proactive, inclusive, and scalable. We help agencies align their mission with community needs through data-driven plans that prioritize trust, transparency, and long-term impact.
OUR WORK
client success stories
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![A subway train moves through the city as the sun sets, casting warm hues across the skyline and tracks. NYC Subway NYC Mayor’s Office of Criminal Justice.]()
Reducing Fare Evasion in the NYC Subway
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![A bustling alleyway filled with people walking, surrounded by tall buildings and vibrant urban scenery in Nihonbashi, Tokio.]()
Digital Master Plan for Nihonbashi, Tokyo
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![Hudson Yards New York City skyline viewed from a rooftop, showcasing iconic skyscrapers against a clear blue sky.]()
Hudson Yards Playbook
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![Penn Station transportation hub Interior view of a spacious building featuring expansive glass walls, allowing natural light to illuminate the space. Amtrak New York, NY]()
Penn Station Asset Planning & Analysis
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![A woman wearing glasses gazes intently at a computer screen, focused on her work or research. Cybersecurity Workforce Development NYCEDC - New York, NY]()
Cybersecurity Workforce Development
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![Waze interface showcasing new features designed to enhance urban navigation and improve user experience.]()
Waze Public Sector Partnership Strategy
INSIGHTS
The $800 Million Question: Should NYC Buses Be Free?
As the cost of living continues to rise in New York City, transit advocates are rallying around a bold proposal: make buses free and faster. With 1 in 5 New Yorkers struggling to afford fares, fare-free buses could be a game-changer for working families. But can the city afford the $800 million price tag—and is it the right move for the future of public transit? UrbanSense joins the debate.
Ready to Design safer, more connected communities?
Let’s work together to bring together technology, equity, and trust to reimagine public safety systems.