Aviation
Driving the Future of Mobility Through Innovation and Inclusion
The aviation industry is at a critical turning point. From increasing passenger demand and evolving security protocols to ambitious sustainability goals and heightened customer expectations, today’s airports must do more than move people—they must become dynamic, inclusive, and future-ready hubs. UrbanSense partners with aviation authorities, airport operators, and city agencies to transform how airports work for travelers, workers, and surrounding communities.
OUR APPROACH
How we help
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We develop integrated strategies that align airport operations, passenger experience, and digital infrastructure—from curb to gate. Our plans provide a roadmap for scalable innovation and long-term resilience.
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We design clear, actionable plans to help aviation partners meet evolving demands while maintaining operational continuity, safety, and a premium traveler experience.
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We work with adjacent neighborhoods, airport staff, and civic leaders to ensure aviation projects reflect local priorities, promote access, and build community trust.
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We support the testing and launch of new technologies—such as wayfinding, biometric screening, or smart mobility features—by guiding vendor selection, prototyping, and deployment that meets real-world needs.
OUR WORK
client success stories
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![Lax airport scene featuring a large terminal building alongside a prominent control tower against a clear sky.]()
LAX Airport Digital Guest Engagement Strategy
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![Aerial view of LaGuardia airport showcasing multiple planes parked on the runway, highlighting the busy aviation hub.]()
LaGuardia Airport Digital Master Plan
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![Aerial view of a city showcasing buildings interspersed with vibrant green roofs.]()
Uber - Winning Back the Trust of Cities
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![Waze interface showcasing new features designed to enhance urban navigation and improve user experience.]()
Waze Public Sector Partnership Strategy
INSIGHTS
Movement: New York’s Long War to Take Back Its Streets from the Car
Nicole Gelinas, senior fellow at the Manhattan Institute and 2025 Gotham Prize winner, joins Author’s Corner to discuss Movement, her latest book chronicling New York City’s century-long battle to reclaim its streets from car dominance. In this candid conversation, she reflects on what NYC’s transit history teaches us about the complexity—and urgency—of enacting meaningful urban change.
Ready to elevate your airport’s impact?
Let’s work together to create smarter, more resilient aviation hubs that serve everyone better.